Ticket exchanges may be possible, as long as the request is made at least 24 hours before the performance.
Exchanges are always subject to availability and an amendment fee of £3.50 per ticket applies. You may also need to pay any difference in ticket price if exchanging into a higher-priced performance or seat.
The quickest way to exchange your tickets
The easiest way to change your booking is to use our online returns service. This allows you to cancel your tickets for a credit voucher, which you can then use to make a new booking online.
Return TicketsOnce your return has been processed, your voucher can be used towards a new order, subject to availability.
Requesting an exchange by phone
If you are unable to use the online returns service, you can discuss your options by contacting our Ticket Office:
Contact usPlease have your order number ready when contacting us.